Last updated: September 2026
These terms apply when you order from Knockout Kitchen at knockoutkitchen.co.uk. By placing an order, you agree to them.
All prices are shown in GBP and include the meals in your chosen box; delivery is charged separately and shown at checkout before you pay. Payment is processed securely by Stripe. Your order is confirmed once payment has been successfully taken.
We deliver every Sunday across our selected Greater Manchester delivery areas, subject to the Friday 12:00 PM order cut-off shown at checkout. Delivery is only available to postcodes within our current delivery areas — see our delivery areas page for full detail and to check your postcode. If a delivery goes missing or arrives damaged, contact us as soon as possible so we can help.
One-off orders: because meals are freshly prepared to order, we're unable to offer a refund once your order has entered preparation. If you need to cancel or change an order, contact hello@knockoutkitchen.co.uk as soon as possible and we'll do what we can before your order is prepared.
Weekly subscriptions: you can change your meal selections, pause, or cancel your subscription at any time. Cancelling stops future weekly boxes and charges; it does not retrospectively refund boxes already delivered.
Something wrong with your order: if your order arrives incorrect, damaged, or otherwise not as described, contact us at hello@knockoutkitchen.co.uk with your order reference and we'll sort it out. This doesn't affect your statutory rights as a consumer under UK law.
Allergen information for every meal is shown before you order, on our full menu and in Build Your Box. If you have a food allergy or intolerance, please contact us before ordering to confirm.
For any question about an order, email hello@knockoutkitchen.co.uk.